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2017 Crisis Communications Conference

2017 Crisis Communications Conference


Crisis Communications Conference for Emergency Communicators and Partners

  • A two day conference to be held in Ottawa for up to 100 people.
  • The conference is directed at mid level professional communicators
  • Open to police communicators, other communications personnel for emergency responders and partners.

Date:     May 8-9, 2017


Hampton Inn by Hilton
100 Coventry Road
Ottawa, ON
K1K 4S3

Who Should Attend?

New and returning participants will benefit from the #crisisready approach of our 2017 conference for emergency communicators and partners. If you are responsible for developing internal or external messaging in crisis situations, this conference is for you.

Conference Outline:

Turn immediate timeline challenges into opportunities and become a trusted leader during a crisis.  

International Crisis Management Strategist Melissa Agnes will show you how to be proactive and develop the instincts to identify and manage risks and opportunities so that you can communicate in real time during a crisis.   

Carleton University professor and director of The Warning Project, John Rainford, will speak about how to strengthen your crisis communication decision making and engage leaders in your organization and community.

Find out how to navigate and deliver information digitally with Jordan Redshaw, who was responsible for social throughout the Fort McMurray Fires and successfully delivered critical information during a mass evacuation and effective re-entry plan. 

How does your communications team successfully manage an emergency?  Julianne McCaffrey, director of Emergency Management for the Province of British Columbia will share tips on identifying the risks in your organization and community, and how to prepare for these risks.

In times of crisis or emergency, internal communications is equally important to achieving a successful outcome. Meaghan Gray from the Toronto Police Service will teach you how to effectively communicate with your members. 

Taking everything you learned, a mock exercise will provide you with a practical experience in your agency’s response during a crisis or emergency.

Registration Fee:

$495 plus HST (includes breakfast, lunch and coffee breaks on both days)

**Accommodations must be booked separately and are not included in the registration fee**


Accommodations are available at the Hampton Inn, Ottawa, at a conference rate of $135 + HST per night.  Rooms can be reserved online or by phoning 1-877-701-1281. Please quote the 'Crisis Communications Conference' to receive the preferred rate.

Please Note: Our online registration system has been reformatted. Please Click Here to follow some simple steps on completing your online registration. 


Register Today!


Registration, Cancellation and Refund Policy:
Registrations will only be processed if accompanied by full payment of registrations fees at the time of registration.
Cancellations or substitutions must be received in writing to
Cancellations made on or before Friday, March 10th, 2017, are subject to a full refund less an administrative fee of $125 + HST ($141.25) No refunds will be given after March 10th, 2017. We welcome substitutions at no charge.

For registration information, please contact Darron Knebel at, or 416-926-0424, ext. 23.

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